PORT OF SPAIN, Trinidad, CMC—The state-owned Caribbean Airlines (CAL) on Tuesday defended its policy of having passengers pay for their tickets in United States currency, saying, “It is important to note that around 70 percent of the airline’s operational and other expenses are payable in foreign currencies.”
The airline responded to an article by economist Dr. Marlene Attzs, in which she noted that “for years, we’ve heard the familiar refrain: Trinidad and Tobago is facing a foreign exchange (forex) crunch.
She said that while this is not a short-term hiccup but a structural problem worsened by declining energy revenues and limited US dollar inflows, commercial banks have begun capping US dollar usage on credit cards.
“Businesses are struggling. Households are feeling the squeeze. Yet, amid this, citizens of Trinidad and Tobago are still required to use US dollars to purchase airline tickets online, even when flying from Trinidad and Tobago (domestically or internationally) with…CAL.”
The economist said this change could ease immediate forex pressures, expand access to travel for ordinary citizens, and demonstrate policy coherence.
“Trinidad and Tobago’s foreign exchange reality is stark. The economy is no longer generating US dollars at previous levels. The energy sector, our primary forex source, is shrinking in volume and value.
“Meanwhile, US dollar demand is climbing from importers and consumers making online purchases or planning regional travel. Requiring residents to use US dollars for CAL flights, domestic or international, is unnecessary pressure to already limited reserves,” Attz said.
“Yes, we accept CAL has legitimate needs for foreign currency to meet overseas obligations- but those needs can be addressed through formal, regulated channels without burdening ordinary citizens at the point of sale.”
She recommended that CAL launch a pilot program enabling local currency payments for flights originating in Trinidad and Tobago, ideally in time for the July/August vacation period.
“With a clear six-month review window, the government and CAL can evaluate uptake, address any operational challenges, and determine long-term feasibility,” the economist said.
However, CAL said in its statement that it appreciates the ongoing discourse and welcomes the opportunity to clarify the options available to customers for booking and payment in Trinidad and Tobago dollars.
CAL said that tickets can be purchased in local currency at all its ticket offices throughout the country and that customers can conveniently book and pay in local currency using the Caribbean Airlines free mobile app for travel between Trinidad and Tobago.
“Further, the airline offers its Caribbean Layaway payment plan to support affordability and provide greater flexibility. This interest-free option allows customers to pay for their tickets in installments using TTD, making travel more accessible for those who may prefer a staggered payment arrangement.”
However, CAL said it is “deeply rooted in the Caribbean” and remains committed to serving the people of Trinidad and Tobago.
“However, it is important to note that around 70% of the airline’s operational and other expenses are payable in foreign currencies. These include (but are not limited to) core costs such as aircraft operating leases, taxes, handling, engine maintenance, and fuel.
“This economic reality necessitates a balanced approach to ensure financial sustainability and operational viability. As such, the company must carefully balance its pricing strategies with the financial realities of the aviation industry. “
CAL said that while it values the continued support of the people of Trinidad and Tobago, it “reiterates its commitment to transparency, customer service, and contributing to regional connectivity.”
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