BRIDGETOWN, Barbados, The Barbados-based Caribbean Centre for Development Administration (CARIAD) has signed a memorandum of understanding (MOU) with the Trinidad-based Caribbean Telecommunications Union (CTU) that will facilitate their operations in the region.
According to a statement issued here, the two regional organizations “both operate in the space of capacity-building across the region and not only share several member states but also share a focus on key concepts such as public sector transformation.”
CARIAD executive director, Devon Rowe, reaffirmed CARICAD’s belief that the concept of transformation is cross-cutting and multi-faceted and not focused on a single subject or issue.
“We are pleased to collaborate with the CTU, which shares a similar mandate and has the technical capabilities which CARIAD has no need to duplicate. Working together, I am sure we will be able to accomplish a lot more and look forward to a long and fruitful closer collaboration.”
CTU’s Secretary-General, Rodney Taylor, said, “we are both institutions of CARICOM, and there is a natural synergy that we have always had.
“There can be no meaningful digital transformation without a focus on reengineering outdated business processes and the changing of mindsets around public service delivery with an emphasis on citizen-centric services,” he added.
While CARIAD is responsible for public service reforms for 21st-century Government, the CTU informs ICT policy at the national and regional levels and helps governments in the development of strategies for implementing digital platforms.
The objective of CARICAD’s 21st-century government concept is to transform public service to support sustainable and resilient development. A key contributor to success is the development of a robust digital Government, which is an essential part of public administration.
Digital Government is expected to transform the operations, responsiveness, credibility, and performance of public service and create a more meaningful relationship between the Government and citizens. COVID-19 and its aftermath require that the pace of implementation of digital arrangements in Government must be increased.
The goal of the CTU’s complementary 21st Century Government initiative is to improve service quality, promote transparent and efficient interaction, enhance public trust in Government, and drive a better citizen experience.
“The CTU and CARIAD are committed to working collaboratively to establish 21st-century Caribbean governments in the region,” according to the statement.
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