PORT OF SPAIN, Trinidad, CMC – The Telecommunications Authority (TATT) Tuesday warned consumers against having to rush into upgrading their services and take bundled packages amid reports that service providers were threatened to disconnect if they did not comply within three days.
“The Authority advises that the telecommunications sector is sufficiently liberalized, with multiple service providers offering fixed and mobile telephone and broadband services,” TATT said.
TATT said consumers have a choice of service providers when considering their telecommunication needs, price, and service quality, which can be a stand-alone service or a bundle that meets their needs at an affordable price.
“If consumers feel forced into upgrading their services, they should contact their service provider and lodge an official complaint,” adding, “If the service provider does not resolve the matter, consumers should then contact TATT and lodge a complaint.”
TATT said consumers could find more information on providers’ rates for individual and bundled services on its website.
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